Where can I get a catalog? Answer: Download any of our catalogs directly through the Catalogs page. Where can I get a product manual? Answer: Visit our Contact Us page to fill out a form to be submitted directly to our Customer Service team. Who do I contact for technical support? Answer: Visit our Contact Us page to fill out a form to be submitted directly to our Customer Service team. Where can I see pricing for products and replacement parts? Answer: Visit our Contact Us page to fill out a form to be submitted directly to our Customer Service team. Where can I purchase replacement parts? Answer: Visit our Contact Us page to fill out a form to be submitted directly to our Customer Service team. Where is the company located? Answer: We are located in Shandong Province, China. How long have you been involved in this market? Answer: We have been in the market for over 20 years. Where are the main markets? Answer: Our main markets include Asia, Africa, America, Europe. How many agents or wholesalers are there overseas? Answer: We have several agents and wholesalers overseas. Please contact us for specific numbers. Can you use the specified packing method? Answer: Yes, specified packing methods can be accommodated upon request. Do you have your warehouse? Answer: Yes, we have our own warehouse to stock and manage inventory. Can you offer quotations for the products not shown on the website? Answer: Yes, we can provide quotations for products not listed on the website. Please send us your requirements. Does the product itself support OEM customization? Answer: Yes, we support OEM customization to meet your specific needs. What's the minimum quantity? Answer: The minimum quantity depends on the product. Please inquire for specifics. Can you provide a product catalog? Answer: Yes, a product catalog is available upon request. Are samples available free of charge? Answer: Samples are available, but charges may apply depending on the product. Shipping costs are typically not covered. Mass production time and delivery time. Answer: Mass production time varies by product and order size, typically ranging from 1-2 months. Delivery time depends on the destination. About the terms and conditions of payment. Answer: We accept various payment terms, including T/T and PayPal. Specific terms can be discussed during the contract negotiation. Product after-sales service scope and service period. Answer: We offer comprehensive after-sales service including replacement, repair, and support. Service periods vary by product, typically covered by a 1-year warranty.